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  1. 2 votes

    Make recovering from a backup clearer to understand (especially if no backups were downloaded!)

    It isn't clear whether SH keep backups, how often and how to restore from them. What if something goes wrong? Neither is it obvious how you retrieve backups of your account regularly (or if its necessary) and what the recommended process of doing that is.
    There are many CP scripts and hacks, but ... more

  2. 1 votes

    Improve the DECC site.

    It's awkward to use and has all these weird oddities (can't change my account password without being paid up in full? I'm waiting for you to manually (!) approve my credit card!). It just seems very underpowered.

  3. 3 votes

    Provide cheaper upgrades for dedicated servers

    Currently, an extra 512MB of RAM costs an extra $20 per month. 512MB of server-class RAM is $6 retail. Please provide a one-time cost to server upgrades; especially things that won't go bad (like RAM, as opposed to an HDD). I would be okay with paying $100 for 512MB of RAM, so long as I don't get... more

  4. 36 votes

    allow resellers to sell reseller hosting

    Keep the same limits, etc. Just allow, say, for an extra 5 dollars a month a reseller may sell reseller accounts. This way when we get big enough/talk our significant other into a VPS there is not much editing that needs to be done to the site, just transfer everything over.

  5. 12 votes

    Start offering windows resell plans

    i know about hdwindows.com but i think the plans are little expensive

  6. 90 votes

    scale back the ridiculous hosting plans. It looks cheap.

    The new hosting plans look silly.
    No one needs 10TB of space and just appeals to those people who like shiny things. The real power users that your customers recommend Surpass to are going to look at that and scoff.

    Status: under review

    This is definitely a delicate subject. Changes are under review.

    Default-avatar Kayla Admin
  7. 4 votes

    Adding new features to the servers like SSH and software.

    I think they should add new features and fantastico elements to CPanel. I mean its 2009. Everyone is doing Blogs and Video Blogs and Sharing creativity of music and videos. Surpass surpasses the space but not features. Most of us hosted can only do basic stuff with out tools like SSH.

  8. 134 votes

    Add more disk space to the reseller packages

    The individual packages have massive amounts of space and the reseller packages are tiny, comparatively.

    Status: under review
  9. 20 votes

    G

    Here in the Netherlands there is a small but quite noticeable growing trend towards using ‘green’ ISP’s: providers that strictly use sustainable (or as they call it here: ‘green’) energy for their data centers.
    I would definitely be interested in having a green option at Surpass. It would be gre... more

  10. 16 votes

    increase the amount of emails you can send in one hour

    Not by too much - I have a mailing list with 500 people that sometimes hits the 350 max.

  11. 21 votes

    Add free dedicated IPs on reseller packages

    if this will cost a lot you may change the disk space and bandwidth quota :) i think resellers need this the most.

  12. 26 votes

    Allow us to create minor users with less abilities.

    Allow us to create minor users with less abilities from within the CPanel so they can use less operational features such as File Manager, Fantastico, but don't let them in Security and stuff. Basically optional stuff.

  13. 0 votes

    UK VPS Servers

    I have only one resell account with surpass. But i have many VPS server at other hosts located in UK. I see surpass have some shared plans in uk and is planing to start offering resell plans in UK too. I would like surpass to improve their VPS with better prices and better configurations. They ar... more

  14. 1 votes

    Java

  15. 112 votes

    Have Phone Support

    The on-line Support is great but the Phone support will rocks! We mast have it :)

  16. 3 votes

    .htaccess

    Hi, I want to start the Apache mod_rewrite module ,how can I do?
    I write these two lines into the .htaccess file :
    RewriteEngine On
    RewriteRule ^(.*)/test.html$ index.html

    But it seems that it doesn't work!

    Help! Thanks!

  17. 3 votes

    give resellers WHM autopilot

    one of the best and top reseller custom automation and billing solution. I used to us it at host gator because it comes free but I like the staff and packages here alot better.

  18. 1 votes

    ONE-CLICK INSTALL CODEIGNITER

    HELLO,

    I KEEP TRYING TO SEND AN EMAIL, BUT THE PROGRAM **NEVER SAYS** "EMAIL GOT SENT"---IT SHOULD SAY THIS.

    MY QUESTION:
    DO YOU HAVE ONE-CLICK INSTALL OF CODEIGNITER?

    ***PLEASE LET ME KNOW IF YOU HAVE ONE-CLICK INSTALL OF CODEIGNITER*****

    IF YOU DON'T, IT WOULD BE SUPER-COOL IF ... more

  19. 54 votes

    ADD the option Edit DNS Zone in WHM

    I have 1 more resell account in other web hosting company and when i need that option i use there but i really do not need the other resell account i use it only for Edit DNS Zone option in WHM.

    P.S. SORRY ABOUT MY ENGLISH!!!!

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