powered by UserVoice

General Forum

  1. 143 votes

    Add more disk space to the reseller packages

    The individual packages have massive amounts of space and the reseller packages are tiny, comparatively.

    Status: under review
  2. 132 votes

    A program for resellers of services surpass

    A program that allows us to resell the services offered surpasshosting with white mark, with transparency in order to sell to our customers, it's hard even taking into dedicated servers surpass compete with you, therefore it would be very good to a program that allows us to resell their services… more

  3. 121 votes

    Have Phone Support

    The on-line Support is great but the Phone support will rocks! We mast have it :)

  4. 96 votes

    scale back the ridiculous hosting plans. It looks cheap.

    The new hosting plans look silly.
    No one needs 10TB of space and just appeals to those people who like shiny things. The real power users that your customers recommend Surpass to are going to look at that and scoff.

    Status: under review

    This is definitely a delicate subject. Changes are under review.

    Kayla Kayla Admin
  5. 57 votes

    ADD the option Edit DNS Zone in WHM

    I have 1 more resell account in other web hosting company and when i need that option i use there but i really do not need the other resell account i use it only for Edit DNS Zone option in WHM.

    P.S. SORRY ABOUT MY ENGLISH!!!!

  6. 39 votes

    allow resellers to sell reseller hosting

    Keep the same limits, etc. Just allow, say, for an extra 5 dollars a month a reseller may sell reseller accounts. This way when we get big enough/talk our significant other into a VPS there is not much editing that needs to be done to the site, just transfer everything… more

  7. 36 votes

    Free Jelly Donuts To Those That Have Hosted For 5+ Years.

    Surpass has been around for 6 years. Why not celebrate all those people who have been with them all (or at least most of) the way? Jelly donuts for those Surpassers who have put in 5+ years of dedicated customership!! Brilliant!!

    Status: under review

    We do give away donuts sometimes,
    http://bit.ly/SvMTO

    But, we will check on what to do for long time clients because we agree: you are very special customers and we love you.

    Kayla Kayla Admin
  8. 33 votes

    Free domain name registration and renewal!

    Free domain name registration and renewal for annual payments. This way more and more people will choose Surpass. :)

  9. 31 votes

    Dedica server with unlimited bandwidth, unmanaged, low price

    The possibility of having dedicated servers with unlimited bandwidth, unmanaged by surpass low-priced, in europe recruitments can be made at very low price.

  10. 27 votes

    Add free dedicated IPs on reseller packages

    if this will cost a lot you may change the disk space and bandwidth quota :) i think resellers need this the most.

  11. 26 votes

    Allow us to create minor users with less abilities.

    Allow us to create minor users with less abilities from within the CPanel so they can use less operational features such as File Manager, Fantastico, but don't let them in Security and stuff. Basically optional stuff.

  12. 23 votes

    G

    Here in the Netherlands there is a small but quite noticeable growing trend towards using ‘green’ ISP’s: providers that strictly use sustainable (or as they call it here: ‘green’) energy for their data centers.
    I would definitely be interested in having a green option at Surpass. It would be great… more

  13. 23 votes

    New VPS servers

    The VPS servers configuration is cool and they are cheap. But what if i want only 384MB of ram 15-20GB of space and 300-400 of bandwidth I thinks is better to have a lower configuration VPS servers ?

    Status: planned
  14. 19 votes

    increase the amount of emails you can send in one hour

    Not by too much - I have a mailing list with 500 people that sometimes hits the 350 max.

  15. 16 votes

    add more IP adresses to reseller account

    for SEO guys ;-) add more IP adresses :)

  16. 15 votes

    Install Softaculous on all servers!

    Softaculous has 113 scripts including WordPress, Joomla and even WHMCS! Softaculous has all the scripts available with Fantastico plus many more (and more are being added all the time).

    Not only does it have more scripts than Fantastico, but it is also cheaper!

    The best thing is, all scripts that… more

  17. 12 votes

    Start offering windows resell plans

    i know about hdwindows.com but i think the plans are little expensive

  18. 12 votes

    Speed up Tickets

    Still need some improvement with speeding up ticket response.

  19. 8 votes

    Upgrade the server that Resellers are placed on

    I have a Reseller account with Surpass, and I intend to stay with them for a very long time to come.

    However, recently I have been concerned with regards to the server I am on. Lately the CPU load has been quite high, and although 8 CPU's is very good,… more

  20. 7 votes

    Adding new features to the servers like SSH and software.

    I think they should add new features and fantastico elements to CPanel. I mean its 2009. Everyone is doing Blogs and Video Blogs and Sharing creativity of music and videos. Surpass surpasses the space but not features. Most of us hosted can only do basic stuff with out tools like… more

powered by UserVoice